物流目前已經成為商業的成功基礎，透過建立完善的物流後勤支援，讓廠商在面對全球化時代之際打造競爭力的重要關鍵。學者更指出目前全球化時代的來臨，讓供應鏈的競爭格局變得更加複雜，目前大陸市場的磁吸效果造成高科技產業鏈的移植海外，為了掌握產業與海外市場連結發展之契機，產業邁入跨境供應鏈管理與運籌整合之重整階段。經濟部在2010年開始積極推動台灣物流產業革新，然而目前國內物流業多為作業面的協助角色，缺乏對產業營運模式優化的驅動力，其發展被侷限、缺乏競爭力，期望透過“一站式物流服務”的整合概念為供應鏈提供客製化服務以及解決方案，同時台灣物流內需市場有限，而跨境物流服務才是未來向上升級與世界接軌之永續經營方式。
本研究中以跨境一站式物流服務之模式為主，透過流通業案例產業(汽車零組件批發業)歸納其產業所需要跨境供應之物流服務需求，了解其跨境一站式物流服務之商機與應用，並利用系統動態學方法論(System Dynamics)建構相關變數系統動態之質、量化模型，透過模擬分析以進行推動一站式物流服務可行模式之成本與效益評估分析，最後闡述物流業者如何與流通業配合進行推動跨境一站式物流服務，使得其企業透過此服務能重整其供應鏈體系提高效率並且獲得利益。

Logistic services providers established complete support system that integrating logistic services, resources, and necessary information flows in the supply chain. Logistic services became a key point for companies to enhance the competitive power. Due to the globalization, the competition between supply chains are even more complicated than ever before. High-tech industry moved oversea because the market size in China. Industry must develop cross-border supply chain management and logistics integration in order to grasp the oversea markets. Taiwan government has promoted Taiwan's logistics industry innovation since 2012. Now the current logistics industries have encountered some limitations and bottlenecks in the operational model of industries. By the concept of “one-stop” logistic services to offer more integral and comprehensive services for enterprises to solve the logistic operational problems.
This research analyzed the automobile parts case in distribution industry to capture the need in cross-border supply chain of one-stop logistic collaborative services. Using Income4 software as process design tool, and system dynamics simulation to estimate the profits of improved logistics model. Further to interpret the one-stop logistic services business opportunities and application services. Finally, presenting the collaboration between the distributors and logistic providers on implementing one-stop logistic services. By the model we proposed, enterprises can increase the efficiency in their supply chain and thus gain more profits.

摘要 II
Abstract III
目錄 IV
圖目錄 VI
表目錄 VIII
一、緒論 1
1.1研究背景與動機 1
1.2研究範圍與目的 3
1.3研究方法與步驟 4
二、文獻探討 6
2.1物流服務定義與發展 6
2.2一站式物流服務 9
2.3物聯網 23
2.4系統動態學 26
第三章、研究方法 33
3.1流通業之物流服務分析 33
3.2一站式物流服務模式之導入現況 38
3.3系統動態之質化模型 42
3.4系統動態之量化模型 45
第四章、流通業之跨境一站式物流服務(案例分析) 51
4.1 流通業跨境發展現況 51
4.1.1 市場趨勢 52
4.1.2 營運困境 62
4.1.3案例產業現況說明 64
4.2 供應鏈運籌模式與一站式物流需求 66
4.3一站式物流服務之可行模式 73
4.3.1一站式物流服務之商機 73
4.3.2系統動態模擬與驗證 76
4.3.3一站式物流服務之應用 85
第五章、結論與建議 92
5.1結論 92
5.2建議 93
參考文獻 95
附錄、中華民國物流協會之會員資訊 105

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