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作者(中文):林政諺
作者(外文):Lin, Cheng-Yen
論文名稱(中文):職業重建人員工作不安全感對工作滿意的影響:以專業承諾作為調節變項
論文名稱(外文):The Influence of Job Insecurity on Job Satisfaction: the Moderating Effects of Professional Commitment
指導教授(中文):張婉菁
指導教授(外文):Chang, Wan-Jing
口試委員(中文):朱惠瓊
盧怡任
口試委員(外文):Chu, Hui-Chuang
Lu, Yi-Jen
學位類別:碩士
校院名稱:國立清華大學
系所名稱:教育心理與諮商學系教育心理與諮商碩士在職專班
學號:210284009
出版年(民國):111
畢業學年度:110
語文別:中文
論文頁數:80
中文關鍵詞:職業重建工作不安全感工作滿意專業承諾工作要求-資源模式
外文關鍵詞:Vocational rehabilitationJob insecurityJob satisfactionProfessional commitmentJob demands-resources model
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近年來由於身心障礙者之就業權益逐漸受到重視,用以協助身心障礙者就業之職業重建專業人員也因應而生。由於政府標案制度的限制,標案期間許多專業人員也正面臨著職務存續的不確定性,並間接影響服務品質。
本研究為探究職業重建人員之專業承諾是否能夠影響工作不安全感與工作滿意的關係,以任職於政府部門、財團法人/基金會與社團法人/協會之職業重建人員作為研究對象,透過問券調查法,以”工作不安全感量表”,”工作滿意指數量表”及”專業承諾量表”為研究工具,共收集200份有效問券,回收率50%。後續依據多元迴歸分析方式進行驗證假設。
研究結果顯示:(一)質的不安全感顯著負向影響工作滿意;量的不安全感則未達統計上的顯著意義。(二)量與質的工作不安全感在調節工作不安全感與工作滿意間的效果未達統計上的顯著意義。於補充分析中,任職於財團法人/基金會之職業重建人員,其專業承諾能夠調節質的工作不安全感與工作滿意間的關係。
依據研究結果,建議主管機關能夠增加薪資補助,使職業重建專業人員的職涯發展需求獲得保障。也建議後續研究者能夠進一步探討有效調節工作不安全感與工作滿意之因素。
The present study aimed at exploring the relationship between job insecurity, job satisfaction and professional commitment among people who work in vocational rehabilitation and figuring out whether professional commitment has a moderating effect on them. The outcome of this study can be references to formulate relevant policies for the vocational rehabilitation in the future. The questionnaire of the present study recruited 200 respondents (62 males and 138 females), including employment specialists, vocational evaluators, and vocational rehabilitation case managers. “Two-dimensional job insecurity scale”, “Overall job satisfaction scale”, and “Professional commitment scale” were used to collect relevant data.
The IBM SPSS software Version 26 was used to conduct descriptive statistical analyses, reliability analyses, and hierarchical regression analyses, while the IBM SPSS AMOS software Version 26 was used for the confirmatory factor analysis. The results of the present study were as follows. First, qualitative job insecurity had a significant negative relationship with job satisfaction. Second, quantitative job insecurity had a significant negative relationship with job satisfaction were not supported. Third, professional commitment could not moderate the relationship between quantitative/qualitative job insecurity and job satisfaction. The present study hopes that the findings might enable government and people who working in vocational rehabilitation to be more aware of the importance of job insecurity in the work context. Furthermore, the outcome might enable the government to examine how to reduce impact of job insecurity, to discuss the verified results, and finally to propose suggestions and implications for the follow-up research.
目錄
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第二章 文獻探討 5
第一節 職業重建人員 5
第二節 工作不安全感 6
第三節 工作滿意 14
第四節 專業承諾 22
第五節 工作不安全感對工作滿意的影響 26
第六節 專業承諾、工作不安全感與工作滿意間的關係 28
第三章 研究方法 31
第一節 研究對象與程序 31
第二節 研究工具 34
第三節 資料處理與分析 36
第四章 研究結果與討論 37
第一節 前置分析 37
第二節 迴歸分析 42
第三節 補充分析 44
第四節 結果討論 49
第五章 結論與建議 53
第一節 研究結論 53
第二節 理論與實務意涵 53
第三節 研究限制與未來研究建議 54
參考文獻 56
附錄 73

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