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作者(中文):陳怡珊
作者(外文):Chen, Yi-Shan
論文名稱(中文):記憶體品牌商透過跨境電商平台銷售之研究:以M公司為例
論文名稱(外文):A Study on Memory Brand Selling by Cross-Border E-Commerce Platform: A Case Study of Company M
指導教授(中文):丘宏昌
指導教授(外文):Chiu, Hung-Chang
口試委員(中文):謝依靜
唐運佳
口試委員(外文):Hsieh, Yi-Ching
Tang, Yun-Chia
學位類別:碩士
校院名稱:國立清華大學
系所名稱:經營管理碩士在職專班
學號:111076512
出版年(民國):113
畢業學年度:112
語文別:中文
論文頁數:44
中文關鍵詞:跨境電商亞馬遜快閃記憶體品牌行銷
外文關鍵詞:Cross-border e-commerceAmazonFlash MemoryBrand Marketing
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本研究探討台灣快閃記憶體之新創品牌,如何利用全球最大電子商務平台-亞馬遜(Amazon),拓展其全球銷售通路。研究聚焦於分析在不同國家中銷售時,其行銷策略與銷售成本的差異,這些差異直接影響產品定價與獲利。
跨境電商的興起特別是在COVID-19疫情後,改變了消費者的購物習慣,促進了網路購物的發展。此外,透過客戶評價系統,跨境電商平台幫助新創品牌建立了品牌信任與價值。本研究進一步分析了這種策略如何不僅對B2C模式產生積極影響,透過跨境電商銷售也成功吸引了B2B客戶,進而實現銷售的多元化。
然而,由於個案M公司仍處於創業初期階段,其行銷策略的長期成效仍需進一步觀察與分析。本研究藉由蒐集包括電商平台結算資料與企業財報等次級資料,深入剖析了M公司的行銷模式,從而整理歸納出公司的行銷策略與經營模式。
透過個案訪談及次級資料的收集,本論文詳細分析了M公司目前的行銷方向及經營現況,為公司及相關業者提供了未來行銷模式規劃與發展的參考。期有助於理解跨境電商的策略運用,也提供個案公司與相關企業未來行銷模式規劃與發展的參考。
This study explores how new Taiwanese flash memory brands utilize the world's largest e-commerce platform, Amazon, to expand their global sales channels. The research focuses on analyzing the differences in marketing strategies and sales costs when selling in different countries, which directly affect product pricing and profitability.
The rise of cross-border e-commerce, particularly after the COVID-19 pandemic, has changed consumer shopping habits and promoted the development of online shopping. Additionally, cross-border e-commerce platforms, through customer review systems, have helped new brands build trust and brand value. This study further analyzes how this strategy not only positively impacts the B2C model but also successfully attracts B2B customers through cross-border e-commerce sales, thereby achieving sales diversification.
However, since case study company M is still in its early startup stage, the long-term effectiveness of its marketing strategies requires further observation and analysis. This study collects secondary data, including e-commerce platform settlement data and corporate financial reports, to deeply analyze M company's marketing model, thereby summarizing and synthesizing the company's marketing strategies and business model.
Through case interviews and the collection of secondary data, this paper provides a detailed analysis of M company's current marketing direction and business status, offering future marketing model planning and development references for the company and related industry players. It aims to enhance the understanding of the strategic use of cross-border e-commerce and provide insights for future marketing model planning and development for the case company and related enterprises.
誌 謝 辭
摘要
Abstract
圖目錄
表目錄
第一章 緒論.........................1
第二章 文獻探討.....................4
第三章 研究方法....................10
第四章 產業背景、概況與市場分析......15
第五章 個案介紹與研究...............27
第六章 結論與建議...................36
參考文獻...........................39
附錄-個案深度訪談紀錄...............42
一、中文部分
1.17 Cross 研究專刊 (2022,1月27),做好電商物流,建立經營戰略-4大物流模式,啟動跨境電商的好幫手
2.25數位時代 (2023, 七月 26) 人工智慧發展80年,十大里程碑推動今日AI!未來發展命繫哪3支柱?
3.CFM快閃記憶體市場(2024, 三月),2023-2024年全球存儲市場趨勢白皮書Global Memory Market Trend White Paper (第03頁)
4.CYBERBIZ 電商百問 (2023,九月 10),【電商百問18】跨境物流是什麼?教你如何找適合的跨境物流,讓百萬美金到你口袋的最後一哩路
5.丘宏昌、謝依靜、謝榮桂,2012,納智捷LUXGEN-台灣汽車邁向自有品牌之路 (哈佛商業評論個案)
6.朱海成,2019,電子商務概論與前瞻-跨境電商、行動商務、大數據,二版(台北市:碁峰資訊有限公司)。
7.何應欽、周志峰、楊喬凱、洪德俊,民國一一○年,跨境電商對海外倉儲物流服務業者的評估模式 (商管科技季刊 第二十二卷 第三期)
8.林明昇,2008,台商自有品牌通路管理決策之研究-以衛生用品自有品牌個案廠商為例
9.秩宇Wiser (2021,8月20) 跨境金流有哪些?經營跨境電商不可不知的多元支付模式
10.楊永純,2022,台灣中小企業透過跨境電商平台經營日本市場之研究-以C公司為例,致理科技大學國際貿易系碩士班碩士學位論文
11.適文 (2024,四月 12),跨境電商平台有哪些?介紹4大跨境電商優勢、12個跨境電商平台
二、英文部分
1.Dodds, W.B., Monroe K.B. and D. Grewal (1991), “Effects of Price, Brand and Store Information on Buyers, Product Evoluation,” Journal of Marketing Research, 28, pp.307-319.
2.Doyle, Peter (1990), “Building Successful Brands: The straegic options,” Journal of Consumer Marketing, 7(2), pp.5-20.
3.Eisenhardt, K.M., (1989), Building theories from case study research. Academy of management Review,14(4), 532-550
4.Keller, Kevin L. (1993), “Conceptualizing , Measuring , and Managing Customer-Based Brand Equity,” Journal of Marketing, 50(1), pp.1-22.
5.Knapp, A.K. & Smith, M.D. (2001), “Physiological and Morphological Traits of Exotic, Invasive Exotic and Native Plant Species in Tall-grass Prairie, “International Journal of Plant Sciences, 162, pp.785-792.
6.Kotler, Philip (1997), “Analysis Planning and Control,” Marketing Management, 9th ed., New Jersey: Prentice Halls, Inc., pp.465-488.
7.McNeal, J. U. and Zeren, L. M. (1981), “Brand Name Selection for Consumer Products”, MSU Business Topics, Spring, pp.35-39.
8.Shimp, T. A. and Bearden, W. O. (1982), “Warranty and Other Extrinsic Cue Effects on Consumers’ Risk Perceptions,” Journal of Consumer Research, 9(1), pp.38-46.
9.Simon & Sullivan (1993), “A Survey Based Method for Measuring and Understanding Brand Equity and Its Extendibility,” Journal of Marketing Research, 31(5), Superior Performance, Free Press, N.Y., pp.271-288.
10.Yin, R. K. (2009). Case study research: Design and methods (4th ed.). Thousand Oaks, CA: Sage.
三、網站資料
1.https://researcher20.com/2012/06/12/%E4%BB%80%E9%BA%BC%E6%98%AF%E5%80%8B%E6%A1%88%E7%A0%94%E7%A9%B6%E6%B3%95-what-is-case-study-research/#google_vignette
2.https://welly.tw/blog/cross-border-e-commerce
3.https://www.17cross.org.tw/Km/km_more?id=9f2128b8dc1d4f76bacc3fd4b9a4d599
4.https://www.bnext.com.tw/article/76138/computing-algorithm-big-data-artificial-intelligence-bedrock
5.https://www.cyberbiz.io/blog/%E8%B7%A8%E5%A2%83%E7%89%A9%E6%B5%81/
6.https://www.wwwiser.com.tw/blog/crossborder-210820/
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