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作者(中文):黃熙庭
作者(外文):Huang, Hsi-Ting
論文名稱(中文):以眼動追蹤探討網路廣告形式、版面位置對注意力、再認力及閱覽專注力之影響
論文名稱(外文):The Impact of Online Advertisement Formats and Layout Positions on Attention, Recognition, and Reading Concentration: An Eye-Tracking Study
指導教授(中文):葉維彰
指導教授(外文):Yeh, Wei-Chang
口試委員(中文):李昀儒
林佳陞
口試委員(外文):Lee, Yun-Ju
Lin, Chia-Sheng
學位類別:碩士
校院名稱:國立清華大學
系所名稱:工業工程與工程管理學系
學號:111034555
出版年(民國):114
畢業學年度:112
語文別:中文
論文頁數:92
中文關鍵詞:眼動追蹤網路廣告注意力與再認力專注力機器學習
外文關鍵詞:eye-trackingonline advertisementsattention and recognitionconcentrationmachine learning
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近年來,網路廣告已成為企業和品牌行銷不可或缺的重要平台;然而,目前以點擊率評估廣告效果的方法存在誤點擊問題,且並非所有觀看者都會點擊廣告。對企業而言,提升消費者對品牌的認知和記憶是廣告行銷的主要目標。研究指出,觀察視線軌跡是了解人類注意力與感興趣區域的有效指標。因此,若能結合機器學習與眼動數據來預測廣告效果,廣告業者或公司便可預先測試廣告並改進其設計,提升廣告效益。
此外,網路廣告的存在可能會使需要搜尋或閱讀網路資料的用戶產生心理上的不適與對廣告的迴避行為。如何讓用戶對廣告中的品牌產生印象,同時不會造成認知上的負擔,一直是一個挑戰。本研究旨在尋找既能留下印象又不會給用戶造成認知負擔的廣告類型。
本研究使用眼動儀蒐集60位受試者在瀏覽新聞網頁時之視覺活動數據,並以問卷紀錄受試者對於廣告之再認程度,透過統計分析探討網路廣告形式(靜態、動態)與位置(上、下、左、右)對注意力、再認力及閱讀新聞時專注度之影響,同時使用機器學習模型預測受試者對不同廣告類型的再認程度,提供廣告業者未來加入眼動數據作為廣告設計之參考。
實驗結果顯示,使用眼動數據搭配機器學習算法能夠大方向地預測用戶對於廣告的再認程度。本研究亦發現,用戶在瀏覽網頁時,對於上方和下方廣告有較多的注視次數,而動靜態之廣告形式對注意力分配和再認力的影響並不顯著。此外,位於左方靜態的廣告具有較高的再認力和閱覽專注力,建議公司企業或廣告業者將廣告投放於網頁左側位置,以加深用戶對廣告的印象。這些發現將協助廣告業者優化廣告策略,並為網站設計師提供創建用戶友好網站的參考。未來研究可以將眼動追蹤與其他心理及生理技術結合使用,以提供更全面的用戶反應分析,從而更深入地了解用戶對廣告的情緒反應和認知過程。
In recent years, online advertising has become an indispensable platform for corporate and brand marketing. However, the current method of evaluating advertisement effectiveness through click-through rates (CTR) is problematic due to accidental clicks, and not all viewers click on ads. For companies, enhancing consumer recognition and memory of the brand is a primary goal of advertising. Research has shown that tracking eye movements is an effective indicator of understanding human attention and areas of interest. Therefore, integrating machine learning with eye-tracking data to predict advertisement effectiveness can enable advertisers to pre-test ads and improve their design, thereby enhancing ad efficiency.
Moreover, online advertisements can cause psychological discomfort and avoidance behavior in users who need to search for or read information. Balancing the need to leave a lasting impression with the need to avoid cognitive overload for users is a persistent challenge. This study aims to identify advertisement types that leave a strong impression without causing cognitive burden.
This research collected visual activity data from 60 participants using eye-tracking devices while they browsed news websites. Participants' recognition of advertisements was recorded through questionnaires. Statistical analyses were conducted to examine the impact of ad formats (static, dynamic) and positions (top, bottom, left, right) on attention, recognition, and reading concentration. Machine learning models were also used to predict participants' recognition of different ad types, providing advertisers with references for incorporating eye-tracking data into ad design.
The experimental results indicate that eye-tracking data combined with machine learning algorithms can broadly predict users' recognition of advertisements. The study also found that users paid more attention to ads placed at the top and bottom of webpages, while the format of the ads (static or dynamic) had no significant impact on attention distribution and recognition. Additionally, static ads placed on the left side of the page had higher recognition and reading concentration. It is recommended that companies and advertisers position ads on the left side of webpages to enhance user impression. These findings will assist advertisers in optimizing ad strategies and offer website designers insights for creating user-friendly websites. Future research can integrate eye-tracking with other psychological and physiological techniques to provide a more comprehensive analysis of user responses, thereby gaining deeper insights into users' emotional and cognitive reactions to advertisements.
摘要 I
Abstract III
誌謝辭 V
目錄 VI
表目錄 IX
圖目錄 XI
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究範圍與目的 3
1.3 研究流程 4
第二章 文獻回顧 6
2.1 眼動追蹤技術 6
2.1.1 眼動追蹤技術及指標 6
2.1.2 廣告與眼動追蹤 7
2.1.3 閱讀與眼動追蹤 8
2.2 廣告與注意力、再認力 9
2.2.1 廣告形式 9
2.2.2 廣告位置 10
2.2.3 注意力與再認力之關係 11
2.3 機器學習 11
2.3.1 監督式學習 12
2.3.2 分類模型 13
2.3.3 眼動數據與機器學習 16
2.4 小結 17
第三章 研究方法 18
3.1 研究對象 18
3.2 實驗設備 18
3.3 實驗流程 19
3.4 實驗設計 22
3.4.1 實驗題材選擇與問卷設計 22
3.4.2 眼動數據 28
3.4.3 實驗環境設計 30
3.5 統計分析 30
3.5.1 注意力分配與廣告形式及位置 30
3.5.2 再認力與廣告形式及位置 31
3.5.3 閱覽專注力 32
3.6 機器學習眼動預測再認力模型架構 32
第四章 實驗結果 37
4.1 受試者基本資料 37
4.2 不同廣告類型對眼動數據的影響 43
4.2.1 注意力分配 43
4.2.2 廣告再認力 46
4.2.3 閱覽專注力 47
4.3 機器學習眼動預測再認力模型成效 51
第五章 討論 58
5.1 廣告形式與位置對注意力分配之影響 58
5.2 廣告形式與位置對再認力之影響 59
5.3 網頁呈現方式對閱覽專注力之影響 60
5.4 機器學習再認程度預測系統 60
5.5 研究限制 62
第六章 結論與未來方向 64
參考文獻 66
附錄一 研究倫理委員會簡易審查結果通知書 72
附錄二 廣告再認問卷 74
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