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作者(中文):張嘉恩
作者(外文):Chang, Chia-En
論文名稱(中文):企業社團參與對工作滿意度之影響-以職場友誼和組織支持為中介變項
論文名稱(外文):The Influence of Club Participation on Job Satisfaction: The Mediating Roles of Workplace Friendship and Organization Support
指導教授(中文):張婉菁
指導教授(外文):Chang, Wan-Jing
口試委員(中文):陳殷哲
白景文
口試委員(外文):Chen, Yin-Che
Pai, Ching-Wen
學位類別:碩士
校院名稱:國立清華大學
系所名稱:教育心理與諮商學系
學號:109096511
出版年(民國):111
畢業學年度:110
語文別:中文
論文頁數:95
中文關鍵詞:企業社團參與工作滿意度職場友誼組織支持
外文關鍵詞:Club ParticipationJob SatisfactionWorkplace FriendshipOrganization Support
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企業社團參與是現今企業鼓勵員工從事的主動式休閒活動,因應社會上多數人工作壓力大,開始藉由休閒活動調適生活,已不僅是個人重視,企業界也越來越重視員工休閒活動的規劃。透過推廣社團活動,讓員工適時的紓解壓力、放鬆身心,將成為提升員工身心健康、工作滿意度、企業形象及競爭優勢之有效作法。因此,本研究以人際觀點及組織觀點,了解企業社團參與在職場心理健康層面的影響情形,探討企業社團參與、工作滿意度、職場友誼、組織支持四個變項之間的關係。

本研究採用問卷調查法,研究對象為台灣大型企業裡參與公司社團活動的在職員工,採取網路問卷方式,合計297份有效問卷。運用結構方程模式之路徑分析法、拔靴法,分別對於企業社團參與程度之次數與時間,進行研究假設驗證。分析結果驗證:企業社團參與次數、參與時間對工作滿意度皆無顯著正向影響;職場友誼在企業社團參與次數、參與時間和工作滿意度間皆具有完全中介效果;組織支持在企業社團參與次數對工作滿意度具完全中介效果,但組織支持在企業社團參與時間對工作滿意度則無中介效果。本研究闡述企業社團參與程度對工作滿意度的影響,以及職場友誼、組織支持的中介效果來填補過去的研究缺口,並依據實證結果,提出理論意涵,以及分別從企業管理及員工立場二方面進行討論,協助企業管理者將社團納入休閒活動之考量,鼓勵員工注重身心健康,藉此供後續相關研究及實務界成立企業社團之參考。
Participating in workplace clubs is an active leisure activity that companies encourage employees to engage in. In response to the high work pressure of most people in the society, they have begun to adjust their lives through leisure activities. Also the enterprise pay more and more attention to plan employees' leisure activities. Through the promotion of club activities, employees can relieve stress and relax, which will become an effective way to improve employees' physical and mental health, job satisfaction, corporate image and competitive advantage. Therefore, this study uses interpersonal and organizational perspectives to understand the impact of workplace mental health, and to explore the relationship between club participation in workplace, job satisfaction, workplace friendship, and organizational support.

This research used the questionnaire survey method, and the research object was the in-service employees who participated in the workplace clubs at large enterprises in Taiwan. Total of 297 valid questionnaires were obtained by online questionnaires. Using the path analysis method and the bootstrap method of the structural equation modeling, the research hypotheses were verified for the frequency and time of the participation of the workplace clubs. The analysis results verify that the frequency and time of workplace clubs participation have no significant positive impact on job satisfaction; workplace friendship has a complete mediating effect between the frequency and time participation of workplace clubs participation on job satisfaction; organizational support has a complete mediation effect on the frequency participation of workplace clubs, and the organizational support has no mediation effect at time participation of workplace clubs on job satisfaction. This study expounds the impact of workplace clubs participation on job satisfaction, as well as the mediating effects of workplace friendship and organizational support to fill the gaps in past research. And based on the empirical results, puts forward theoretical implications, and from two aspects of corporate management and employee standpoints. Conduct discussions to help corporate managers set up workplace clubs, and encourage employees to pay attention to their physical and mental health.
第一章、緒論1
第一節、研究背景與動機1
第二節、研究目的2
第三節、名詞解釋2
第二章、文獻探討4
第一節、企業社團參與4
第二節、工作滿意度12
第三節、職場友誼18
第四節、組織支持24
第五節、企業社團參與與工作滿意度之關係30
第六節、職場友誼對企業社團參與與工作滿意度有中介效果33
第七節、組織支持對企業社團參與與工作滿意度有中介效果35
第三章、研究方法37
第一節、研究架構37
第二節、研究對象與施測程序37
第三節、研究工具38
第四節、資料處理與分析方法41
第四章、研究結果與討論45
第一節、樣本結構45
第二節、量表檢驗48
第三節、描述性統計和相關分析54
第四節、假設驗證55
第五節、結果討論60
第五章、結論與建議62
第一節、研究結論62
第二節、理論意涵62
第三節、實務意涵63
第四節、研究限制與未來研究建議65
參考文獻66
附錄1:專家效度問卷意見彙整表83
附錄2:本研究正式問卷90
附錄3:項目分析結果94
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