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作者(中文):薇蓉
作者(外文):Otarola Veron, Maria Pia
論文名稱(中文):研究領導者在南美公司的 CSR 項目中採用人工智能的倡議.
論文名稱(外文):Researching leaders’ intention to adopt Artificial Intelligence to CSR projects in Latin American companies.
指導教授(中文):謝英哲
指導教授(外文):Hsieh, Ying-Che
口試委員(中文):李昕潔
翁晶晶
口試委員(外文):Lee, Hero SJ
Weng, Jing-jing
學位類別:碩士
校院名稱:國立清華大學
系所名稱:國際專業管理碩士班
學號:109077429
出版年(民國):112
畢業學年度:111
語文別:英文
論文頁數:46
中文關鍵詞:人工智能立法人工智能企業社會責任拉美發展中經濟體跨國企業政府支持
外文關鍵詞:Corporate Social ResponsibilityArtificial IntelligenceAI LegislationLatin AmericaDeveloping EconomiesMultinational EnterprisesTechnology CompetenceGovernment Support
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In 2023, discussions, speculations and several sorts of studies and narratives regard AI as the new electricity. This technology and its unimaginable power at this moment are on the table of many companies which tend to apply it mostly in functions such as Marketing and Customer services to manage massive amounts of data or to automate increasingly those rutinary tasks. The AI might be applied to initiatives in terms of Corporate and Social responsibility. This research explored the companies’ leaders’ intention to adopt this kind of technology to foster and to optimize the firm’s performance in terms of CSR. Moreover, it was studied the potential uses managers’ regard for AI applications in CSR field; and the main factors to motivate or to discourage this kind of technology
in a context of developing economies in Latin American countries. By means of the study, interviews, and analysis; the research concludes there are several factor influencing the managers intention to adopt AI such as Government support, Technology Competence and Relative Advantage.
Table of Contents
1. Introduction. ............................................................................................................................ 5
2. Literature Review. ................................................................................................................... 6
2.1 CSR Conceptualization .................................................................................................... 6
2.2 CSR in Latin America. ..................................................................................................... 8
2.3 Green economies theory & Circular Manufacturing. ..................................................... 10
2.4 Cons Factors for the Adoption of Artificial Intelligence in Organizations .................... 11
2.5 CSR in the era of AI. ...................................................................................................... 12
2.6 Problem statement .......................................................................................................... 14
2.7 Research Question .......................................................................................................... 14
2.8 Objectives ....................................................................................................................... 14
3. Methodology. ......................................................................................................................... 15
3.1 Research Approach. ....................................................................................................... 15
3.2 Conceptual model Development. ................................................................................... 15
3.3 Research Model & assumptions. .................................................................................... 18
3.4 Data Collection ............................................................................................................... 19
4. Findings and Analysis ........................................................................................................... 21
4.1 Respondents background................................................................................................ 21
4.2 Companies’ profiles. ...................................................................................................... 22
4.3 CSR in Latin American Companies. .............................................................................. 22
4.4 Discussion ...................................................................................................................... 33
5. Conclusions & recommendations. ......................................................................................... 34
5.1 Limitations and opportunities for future research. ......................................................... 35
6. References ............................................................................................................................. 36
7. Appendix ............................................................................................................................... 39
7.1 Questionnaire & Interview form................................................................................. 39
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