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作者(中文):刁子捷
作者(外文):Diao,Zi-Jei
論文名稱(中文):自媒體與電商零售業合作關係探討-以W公司為例
論文名稱(外文):Exploring the Collaborative Relationship between the Self-media and E-commerce Retailing: the Case of W Company
指導教授(中文):胡美智
指導教授(外文):Hu, Mei-Chih
口試委員(中文):王驥懋
錢克瑄
李傳楷
學位類別:碩士
校院名稱:國立清華大學
系所名稱:高階經營管理深圳境外碩士在職專班
學號:108172520
出版年(民國):111
畢業學年度:110
語文別:中文
論文頁數:44
中文關鍵詞:自媒體網紅直播電子商務零售業
外文關鍵詞:self-mediainternet celebritye-commerceretailing
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網路社群媒體的快速發展讓企業意識到網紅的影響力,有別於過往企業運用的形態,網紅行銷是新興的企業行銷樣態。過去關於媒體的研究受到溝通媒介和科技的限制,無法豐富多元、無法雙向溝通互動、訊息內容和表現工具也無法如現代媒體科技的多樣化,因此過去的理論無法全面整合探討企業的行銷代言策略與效果。網紅必須建立起良好的可信度才可使追隨者成為其品牌的消費者,讓他們瞭解品牌,並擁有高度參與、以及建立彼此間更緊密的情感連結,在做出購買行為後還能產生正向地行為意圖。科技的進步促進了自媒體時代的興起,漸漸將廣告行銷預算從傳統電視廣告轉移至自媒體業配,本研究以SWOT對自媒體與電商零售業之間的合作關係進行市場分析,結果顯示:自媒體與電商零售業的合作,透過提供帶貨服務、圖文影音廣告曝光等合作方式,可以有效加速雙方的曝光度,並且加深消費者對於兩個品牌的印象,為彼此創造更高的效益;所以,利用自媒體的未來成長趨勢,可以有效的帶動電商零售業的發展,改變過去舊時代的行銷廣告,為電商零售業帶來流量與創造和競爭者之間的差異。
Internet celebrity marketing is a new form of corporate strategy. In the past, media research was limited by communication media and technological adoption which disable effective communication and active interaction between and amongst diverse industrial actors. Therefore, the emergence of internet celebrities create mutual credibility in the industrial ecosystem, allowing consumers to participate the establishment of branding and establishing a closer emotional connection with other industrial actors. The advancement of technology has promoted the rise of the self-media. Taking W company as a case, this study adopts SWOT to conduct a market analysis for the cooperative relationship between self-media and e-commerce retailing sector. The results show that the cooperation between self-media and the e-commerce industry effectively accelerates the exposure of both parties through the provision of delivery services and graphic and audio-visual advertising exposure deepen consumers' impression of brands. This study concludes that self-media effectively drives the development of the e-commerce retailing industry, changes the marketing advertising, and creates the market niche from other competitors in the competitive e-commerce retailing industry.
第一章 研究動機及目的 7
第一節 研究背景 7
一、自媒體之定義 7
二、自媒體之產業現況及趨勢 8
三、電商零售業產業概況 9
四、電商零售發展趨勢 10
第二節 研究動機 12
第三節 研究目的 13
第二章 文獻回顧 14
第一節自媒體的應用模式 14
一、自媒體的互動 14
二、自媒體營運模式 15
三、自媒體電商合作模式 16
第二節 自媒體與電商合作趨勢 17
一、自媒體的網路行銷軌跡 17
第三節 自媒體與企業互助 19
第三章 研究方法 20
第一節 SWOT分析定義 20
第四章 自媒體電商產業及個案 28
第一節 個案簡介 28
第二節 策略分析 29
一、SWOT分析 29
二、策略制定 31

第五章、結論與建議 34
第一節 結論 34
一、自媒體之電子商務行銷機會 34
二、自媒體與電商的發展合作模式 35
三、自媒體之獲利模式 36
四、電商零售行銷的轉型契機 36
第二節 建議 38
參考文獻 40
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