因為COVID-19疫情的關係，加速了在家遠距工作的普及。在未來，遠距工作也將會是一個趨勢以及普遍的工作形式。本研究主要探討在遠距工作的情境下，員工心理耐受力對於職場孤立感、工作家庭衝突以及關係衝突之間的關係與影響。並且也檢驗獲得增強通訊技術機會的調節效果。本研究採用兩階段問卷調查法，研究對象為有在家遠距工作經驗的在職工作者，回收之有效樣本為151份。填答者幾乎來自資訊科技業以及半導體相關產業。
經實證研究分析，本研究發現員工的心理耐受力顯著影響員工所感受到的職場孤立感。且職場孤立感也與工作家庭衝突及關係衝突有正向的顯著關係。我們也發現獲得增強通訊技術的機會能夠有效調節員工的職場孤立感。

Because of the COVID-19 epidemic, the popularity of working from home has accelerated. In the future, working from home will also be a trend and a common form of work. This study examined the relationship between employees' psychological hardiness, professional isolation, work-family conflict, and relationship conflict when working from home. It also examined the moderating effect of access to communication enhancing technology. This study adopts a two-stage questionnaire survey method, the participants are the workers who have the experience of working from home, and the effective sample we collected is 151. The participants almost came from the information technology industry and semiconductor-related industries.
Hypotheses were tested with regression analysis. This study found that employees’ psychological hardiness significantly affects the employees’ sense of professional isolation. In addition, professional isolation has a positive and significant relationship with work-family conflicts and relationship conflicts. We have also found that access to communication enhancing technology can effectively regulate employees’ sense of professional isolation.

Abstract I
中文摘要 II
Table of Content III
List of Tables V
List of Figures VI
Chapter 1 Introduction 1
Chapter 2 Theory and Hypotheses 6
2.1 Psychological hardiness and professional isolation 6
2.2 The moderating role of access to communication enhancing technology 8
2.3 Professional isolation and work-family conflict 10
2.4 Professional isolation and relationship conflict 12
Chapter 3 Method 16
3.1 Research framework 16
3.2 Participants and procedures 16
3.3 Measures 18
3.3.1 Psychological Hardiness 18
3.3.2 Access to Communication Enhancing Technology 18
3.3.3 Professional Isolation 19
3.3.4 Work-Family Conflict 19
3.3.5 Relationship Conflict 19
3.3.6 Control variables 20
3.3.7 Data Analysis Procedure 20
Chapter 4 Results 21
4.1 Pilot test 21
4.2 Confirmatory Factor Analysis 21
4.3 Hypothesis tests 22
Chapter 5 Discussion and Implications 29
5.1 Theoretical implications 29
5.2 Managerial implications 32
5.3 Limitations and future research 33
5.4 Conclusion 34
References 35
Appendix 40

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