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作者(中文):周燕倪
作者(外文):Chew, Yen-Nee.
論文名稱(中文):了解設計圖卡工具如何支援設計實務
論文名稱(外文):Understanding the Use of Card-Based Design Tools to Support Design Practice
指導教授(中文):曾元琦
謝同濟
指導教授(外文):Tseng, Yuan-Chi
Hsieh, Gary
口試委員(中文):陳宜秀
陳書儀
口試委員(外文):Chen, Yih-Siu
Chen, Shu-Yi
學位類別:碩士
校院名稱:國立清華大學
系所名稱:服務科學研究所
學號:107078401
出版年(民國):109
畢業學年度:109
語文別:中文
論文頁數:56
中文關鍵詞:設計圖卡設計工具人本設計
外文關鍵詞:Design cardDesign deckDesign toolHuman-centered design
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為了更好的輔助設計實務,目前在人機互動領域中有許多套設計圖卡被開發及探討。但是,尚未有研究了解這種設計工具是否在實務中被使用,以及如何更好的設計這些圖卡。目前的研究中,綜合性分析與討論多套設計圖卡的研究也較少,而現有的研究結果仍有不足之處尚未被解決。
本研究透過與4位設計專家進行專家工作坊,分析42套設計圖卡,並將它們進行分類成五種:了解設計方法或工具、協助定義設計問題或需求、了解人、了解領域知識和激發思考,並評估這些圖卡何時在設計過程中最能夠產生幫助。
同時本研究對103位設計實務者進行問卷調查,研究結果顯示儘管這些圖卡具有潛在的價值,但很少有設計實務者將這些圖卡實際應用到實務工作中。根據問卷回答,本研究探討了使用此設計工具的障礙,並提供了改進現有設計圖卡及開發其他類型設計圖卡的機會。
透過專家工作坊與一般設計實務者的問卷調查,本研究的產出可以協助設計實務者根據不同的專案目的、設計情境和設計階段找到適合及有用的設計圖卡;同時也能夠協助我們更了解設計實務者的使用圖卡狀況、需求與障礙,提供對設計圖卡的設計意義與未來開發的建議。
More and more design cards have been developed with the goal of facilitating the design process in the field of Human-Computer Interaction (HCI). However, whether this design tool is being utilized in practice, and how to best design these cards are not yet explored.
In this study, we conducted an expert workshop with 4 expert designers to analyze 42 sets of design cards. We classified existing design cards into five types (to understand method/tools, people, domain, problem, and to inspire) and assess when these cards may be most useful in the design process.
We also surveyed 103 designers in this research, we suggest that despite the potential value of these cards, few designers have actually applied them into their work. Based on our data, we discuss barriers in using this design material and offer both opportunities for improving existing design cards, and areas for developing additional types of design cards.
Our research can help design practitioners to find suitable and useful design cards according to different project goals, design context and design phase. Moreover, our research can help to better understand the situation, needs and barriers of using this tool by practitioners. It provides design implication and suggestions of design cards in the future.
摘要 I
ABSTRACT II
目錄 III
表目錄 V
圖目錄 VI
第一章、緒論 1
1.1 研究背景與動機 1
1.2 研究目的 2
1.3 研究流程 3
第二章、文獻探討 4
2.1 設計圖卡工具 4
2.2 設計圖卡目前的研究與發展現況 5
2.3 小結 7
第三章、研究方法 8
3.1 設計圖卡列表 8
3.2 專家工作坊(Expert Workshop) 13
3.1.1 研究參與者 14
3.1.2 先導工作坊(Pilot Workshop) 14
3.1.3 專家個別評估(Individual Assessment) 15
3.1.4 專家工作坊 15
3.3 問卷調查 18
3.2.1 研究參與者 18
第四章、研究結果與討論 20
4.1 專家工作坊結果與討論 20
4.1.1. 設計圖卡功能之分類 20
4.1.2. 設計圖卡適用的設計階段 23
4.1.3. 不同設計圖卡類型對設計工作內容的幫助程度 26
4.1.4. 設計圖卡之趨勢 28
4.2 問卷調查結果與討論 29
4.2.1 設計實務者工作年資與學習和人相關知識或理論的困難之線性迴歸分析 29
4.2.2 設計實務者對於知識的需求與學習狀況 31
4.2.3 設計圖卡之使用狀況 32
4.2.4 設計實務者使用設計圖卡之障礙 33
4.2.5 設計實務者對於設計圖卡之需求 33
4.3 綜合討論 35
第五章、研究結論與建議 38
5.1 研究限制與未來建議 38
5.2 研究貢獻 38
5.3 結論 39
參考文獻 40
附錄 45
附錄一、問卷 45
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