摘要
世界正在努力通過創新技術和社會科學研究，使城市更加智能化，解決人口和城市化的複雜問題。有400多個城市擁抱世界智慧城市的想法，地方政府為項目做出了重要的預算。大投資並不能保證智能城市的成功, 這是一個長期的平衡計劃，要求所有利益相關者積極參與。 然而，聰明的城市除了公權力支持以外也可以是服務提供者和公民的概念。智能城市項目的可持續和戰略性運營模式是支持城市不斷改進，不失失方向和失去動力的基礎。本論文旨在找到台北市的智慧城市營運模式，將成功案例複製到台灣其他城市，最終創造出新的商機
關鍵字：智慧城市, 城市化, 營運模式

Abstract
The world is trying to make the cities smarter with innovative technology and social science study to solve the complex problems in population and urbanization. There are over 400 cities embrace the idea of a smart city in the world and the local government makes the significant budget for the project. Big investment doesn’t guarantee the success of the smart city. It’s a long-term unbanning plan requires all stakeholders actively involved.
However smart city could be an ambiguous concept not only for authority but also for service provider and citizen. Sustainable and strategic operating models for a smart city project is the essential to support the city do the continuous improvement without missing the direction and losing the motivation. This thesis aims at finding the operating model for Taipei city and replicates the success story to other cities in Taiwan then finally creates a new business opportunity to export the solution to the worldwide.

Table of Contents
摘要 i
Abstract ii
Table of Contents iv
List of Figures vi
List of Tables vii
Chapter 1 INTRODUCTION 1
1.1 Background 1
1.2 Research Objectives 2
Chapter 2 LITERATURE REVIEW 4
2.1 Define Smart City 4
2.2 Conceptual Framework of a smart city.4
2.3 The transformation of a city’s operation model 5
2.4 Smart city evaluation facility 9
2.5 Core dimensions of a smart city 10
Chapter 3 Smart City Approach in Taipei 13
3.1 Adventure begins 13
3.2 Organization framework in Taipei city 15
Chapter 4 RESEARCH METHODOLOGY 36
4.1 Research design 36
4.2 Data Analysis techniques 38
4.3 Development of interview questions 38
Chapter 5 DATA ANALYSIS 41
5.2 Demographic Profiles 42
5.3 Result Analysis 44
5.3.1 TDI level (Top-down innovation level) 44
5.3.2 The challenges in terms of BUI level (Bottom-up innovation) 45
Table 9 – The challenges in terms of implementing BUI projects 47
Chapter 6 DISCUSSION AND CONCLUSION 47
6.1 Responding to research questions 47
6.1.1 what are the opportunities and challenges in smart Taipei? 48
6.1.2 Responding to the research question (2) How Taipei transforms a smart city? 52
6.1.3 Responding to research question (3) 55
6.2 Limitations and future research directions 57
Appendix 58
References 66

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