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作者(中文):張家穎
作者(外文):Jhang, Jia-Yin
論文名稱(中文):混合型組織中的人力資源管理: 以台灣社會企業為例
論文名稱(外文):Human Resource Management in Hybrid Organizations: The Case of Taiwanese Social Enterprises
指導教授(中文):謝英哲
指導教授(外文):Hsieh, Ying-Che
口試委員(中文):翁晶晶
林士平
學位類別:碩士
校院名稱:國立清華大學
系所名稱:科技管理研究所
學號:103073512
出版年(民國):106
畢業學年度:106
語文別:英文
論文頁數:28
中文關鍵詞:社會企業人力資源管理混合型組織
外文關鍵詞:Social EnterpriseHuman Resource ManagementHybrid Organization
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隨著社會議題日益廣泛,及政府角色不再被賦予太多期望,許多非營利組織為求永續,紛紛在組織內部推動變革,希望透過自身營利的創造,幫助更多弱勢族群同時提供更多相關工作機會。此外針對社會議題的解決也促使許多創業家以社會使命為核心創業,造成同時兼具社會使命及商業利益的混合型組織近年來蓬勃發展,而其中又以社會企業最為代表性。
現有的文獻已證實人力資源管理的重要性其對組織發展的影響力,針對營利組織與非營利組織人力資源管理探討及理論架構已相當成熟,並透過許多案例佐證。在社會企業領域,多半文獻也開始探討在雙重使命下,混合型組織所面臨到的挑戰與困難,但仍缺乏足夠案例實際挖掘人力資源管理在社會企業中的具體實踐。
因此本研究針對台灣社會企業進行案例研究,探討在兩者截然不同的需求上組織如何透過人力資源管理手法制定其招募方針及社會化策略,也指出在不同類型的混和型組織中這些做法亦不盡相同以追求最佳效果。
As the social issue getting wider, and people begin not to anticipate any effective solutions provided by the government, in order to sustain, a lot of non-profit sectors want to promote an organization transformation. Hope that through the profit generate by themselves, they can help more people who are in need, and create more job opportunities to the disadvantaged or disabled group. Furthermore, in terms of these social issues, lots of entrepreneurs begin to find a business model to well solve them. Under this trend, more and more hybrid organizations with both social and commercial mission are established. The social enterprise (SE) is the typical type.
Existed literatures have already proven how important the human resource management (HRM) is, and how it can influence the organizational development in the commercial enterprise and non-profit sector. However, in the SE filed, most of research begin to discuss what kind of challenge and tensions they encountered but still few to conduct empirical research inside the organization.
In this study, we conducted 13 interviews in six Taiwanese SEs, explore the HRM system inside the organizations and try to find out how they strike a balance between the two extreme logics. In addition, discuss the different implementation between various types of hybrid organizations. Finally try to conclude the HRM bundles inside these target cases.


Abstract i
摘要 ii
1. Introduction 1
2. Literature review 2
2.1Conceptualizing hybrid organization and social enterprise 2
2.2 HRM in SEs 3
2.3 HRM Tensions and challenge inside SEs 4
3. Methodology 6
3.1 Data collection 6
3.2 Data Analysis 8
4. Discussion 8
4.1 Typology of hybrid organization 8
4.1.1 Organic hybrids 8
4.1.2 Enacted hybrids 11
4.2 Hiring practice in the hybrid organization 12
4.2.1 Hiring practice in organic hybrids 12
4.2.2 Hiring Practice in Enacted hybrids 15
4.3 Socialization in Hybrid Organization 18
4.3.1 Socialization in Organic hybrids 19
4.3.2 Socialization in Enacted hybrids 21
5. Conclusion 23
5.1 Hiring practice in SEs 23
5.2 Socialization in SEs 24
5.3 Contribution to theory 25
5.4 Limitation and Future Research Directions 25
6. Reference 26

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